物流政策
Thank you for shopping with Pet Stip! Here's everything you need to know about our shipping process.
Processing Time All orders are processed within 1–3 business days after payment confirmation.
Shipping Times
- Australia: 10–20 business days (standard)
- Southeast Asia: 7–15 business days
- Hong Kong: 3–7 business days
- Other international destinations: 10–25 business days
Delivery times are estimates and may vary due to customs clearance or carrier delays.
Shipping Costs Shipping costs are calculated at checkout based on your location and order weight.
Order Tracking Once your order is shipped, you will receive a confirmation email with a tracking number. Please allow 3–5 business days for tracking information to update.
Customs & Duties International orders may be subject to customs fees or import duties imposed by your country. These charges are the responsibility of the customer. Pet Stip is not responsible for delays caused by customs.